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Troubleshooting
Vacuum is not working normally:
1. Make sure the battery is fully charged.
2. Make sure the handle bar has been pushed backward and you have
heard a click before use.
3. Check if the rolling brush is stuck.
4. If the self-cleaning is not working due to low battery, charge for 5
minutes before restarting the self-clean.
Suction power is decreased or there is a loud noise:
1. Check if any objects are stuck in the opening.
2. Check if the dirty water tank is properly installed.
3. Check if the dirty water tank and sponge filter are clean.
Specifications
Model
W31
Charging voltage
AC 100-240 V
Rated Power
250 W
Battery life
≥32 minutes
Battery energy
115 Wh
Battery capacity
4000 mAh
Charging Time
<5 hours
Noise
≤72 dBA
Clean water tank capacity
600 mL
Dirty water tank capacity
550 mL
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Customer Service
For tutorial videos, FAQs, manuals, and more information,
https://support.eufylife.com/
please visit:
Warranty: 24-month limited warranty
support@eufylife.com
www.eufylife.com
(US) +1 (800) 988 7973 Mon-Fri 6:15 - 17:00 (PT); Sat-Sun 6:30 - 16:30 (PT)
(UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 17:00; Sat-Sun 6:00 - 14:00
(DE) +49 (0) 69 9579 7960 Mo-Fr 8:00 - 16:00
(日本) 03 4455 7823 月-金 9:00 - 17:00
For more support phone numbers, please visit:
https://support.eufylife.com/s/phonecontactus
Or scan the QR code below:
EN 21
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