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TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Any repair, replacement, or warranty service,
and all questions about this product should
be directed to W Appliance at 844-299-0879
from the USA or Puerto Rico.
W Appliance warrants to the original purchaser that
the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of 1
year (12 months) for labor/1 year (12 months) for parts
(manufacturing defects only).
W Appliance agrees that it will, at its option,
replace the defective product with either a new
or remanufactured unit equivalent to your original
purchase during the warranty period.
Exclusions: This warranty does not apply if any of the
following conditions exist:
1. The appearance or exterior of the product has been
damaged or defaced, or altered or modified in either
design or construction.
2. The product's original serial number has been
altered or removed, or cannot be readily
determined.
3. Damage is due to a power line surge, or connection
to an improper voltage source.
4. Damage is due to general misuse, accidents, or acts
of God.
5. Repair attempts were made by unauthorized service
providers; parts other than genuine parts were used;
or parts were obtained from unauthorized service
companies.
6. The product was transferred from the original
owner.
7. The product was purchased as refurbished, like
new, or second-hand, or with "As-Is" or "Final Sale"
terms.
8. The product was used in a commercial or rental
setting.
9. The product was used in settings other than
ordinary households, or used other than in
accordance with the provided instructions.
10. Damage is due to improper installation.
The following costs are not covered under this
warranty:
1. Transportation and shipping costs associated with
the replacement of the unit.
2. Service calls to instruct you how to use your
product.
3. Service calls to repair or replace the house fuse,
reset a circuit breaker, or correct the wiring in the
house.
4. Service calls required due to improper installation.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CUSTOMER; W Appliance SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE DURATION OF THE
WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
844-299-0879 to create a ticket for exchange/repair.
Please make sure to provide the date of purchase,
model number and a brief description of the problem.
Our customer service representative will contact you
or send detailed return instructions.
W Appliance does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or fitness for a
particular purpose other than the purpose identified within this
user's manual. W Appliance has made every effort to ensure
that this user's manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information in
this user's manual is subject to change without notice and does
not represent a commitment on the part of W Appliance. W
Appliance reserves the right to make improvements to this user's
manual and/or to the products described in this user's manual
at any time without notice. If you find information in this manual
that is incorrect, misleading, or incomplete, please contact us at
844-299-0879.
W Appliance Co.
1356 Broadway
New York, NY 10018
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