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Troubleshooting
NOTE: Refer to the service parts section in this manual for
a detailed drawing showing the location of the parts listed
below.
Problem
There are leaks
underneath the handle.
The aerator leaks or has
an inconsistent water
flow pattern.
There are leaks from the
hose underneath the deck.
The hose does not retract. The weight is not installed in the
The water pressure is low. The connector underneath the deck is
There is no hot or cold
water.
There is a low flow of
water.
Possible Cause
The bonnet nut has come loose and the
o-ring on the cartridge is dirty or damaged.
The aerator is dirty or misfitted.
The cartridge may be clogged.
The hose and discharge tube connection
may be loose.
appropriate position.
clogged with debris.
The aerator is clogged.
The water inlet hose was acccidentally
kinked during installation and is limiting
the water flow through.
The screen filter in the spray head is dirty.
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Please contact 1-855-HD-GLACIER for further assistance.
Solution
Use wrench to retighten the
bonnet nut sufficiently. Clean
or replace the o-ring.
Remove the aerator and check
for debris in the aerator screens.
Remove the cartridge and check
for debris.
Ensure the aerator is properly
installed.
Tighten the connection between
the discharge tube and hose.
Reinstall or readjust the weight.
Turn off the water supply and
disconnect the connector
/ aerator.
Unscrew the connector / aerator
and clean under running water.
Screw the connector / aerator
back.
Test water flow. If water
pressure is still low then replace
the connnector / aerator.
Reinstall the water inlet hose.
Turn off the water supply at
angle stop and unscrew the
spray head from spray hose.
Clean the screen filter in the
spray head under running water.
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