Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Problem
Refrigerator is not
A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is
cooling or has no
connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit
power.
breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit breaker. Do not
• Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.
The refrigerator control is set to OFF (some models).
• Turn the control ON. Refer to the Setting the Controls section for proper temperature
Refrigerator is set to Demo Mode.
• Demo Mode allows the lights and control display to work normally while disabling cooling,
Refrigerator is in the defrost cycle.
• During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired temperature.
Refrigerator was recently relocated.
• If the refrigerator was stored for a long period of time or moved on its side, it is necessary
increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified
electrician.
settings.
to save energy while the refrigerator is on the showroom floor. See the FAQs section of
this manual for instructions on how to disable Demo Mode.
minutes and confirm the proper temperature has been restored once the defrost cycle has
completed.
for the refrigerator to stand upright for 24 hours before connecting it to power.
Possible Cause & Solution
TROUBLESHOOTING
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