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If you experience a problem with the unit, please take a moment to
review the following information before requesting service. If it still
does not operate correctly, contact the retailer where you purchased
the unit.
General
The unit does not turn on.
e Check that the power cord is completely plugged into the
power outlet. If the outlet is switched, confirm that the switch
is in the ON position.
e Connect a different electrical device to the outlet to confirm
that it is supplying power.
e If the automatic power saving function has caused the unit to
enter standby, press the remote control STANDBY/ON button
to turn the unit on again.
No sound is output.
e If a stereo amplifier is connected to this unit, adjust its volume.
e If you are using headphones connected to this unit, use the
VOLUME knob to adjust the volume.
e Use the INPUT knob to select the input that is connected to
the source that you want to hear.
e Reconfirm the connections with other equipment.
There is a humming noise.
e If a connecting cable is near a power cord, fluorescent light or
similar cause of interference, increase the distance between
them as much as possible.
There is no sound from one side of the headphones.
e Confirm that the headphones plug is inserted completely.
The headphone output is not stereo.
e Confirm that HEADPHONE 6.3mm is UNBALANCED.
Clock sync
The CLOCK indicator does not stop blinking.
e Set clock synchronization to OFF when not using it.
e Synchronization with the clock signal being input might not
be possible. Check the connections of the clock sync connec-
tors and the settings of the connected device.
Connections with a computer
Computer does not recognize this unit.
e See page 27 for information about supported operating
systems. Operation with unsupported operating systems is not
guaranteed.
Noise occurs.
e Starting other applications during playback of an audio file
may interrupt playback or cause noise. Do not start other
applications during playback.
e When the unit is connected to a computer via a USB hub, for
example, noise might be heard. If this occurs, connect the unit
directly to the computer.
Audio files cannot be played back.
e Connect this unit to the computer, and set this unit's input to
USB before launching audio playback software.
If you connect this unit to the computer or set its input to USB
after launching audio playback software, audio files might not
play back properly.
Bluetooth function
Cannot show device name.
e This unit does not support the display of symbols or double-
byte characters, including Japanese and Chinese.
Use only English letters and numbers for the names of
Bluetooth devices connected to this unit.
Cannot change connected Bluetooth device.
e This unit cannot have Bluetooth connections to multiple
Bluetooth devices at the same time.
To change the device connected with this unit by Bluetooth,
end the connection with the currently connected Bluetooth
device before connecting to another Bluetooth device.
Since this unit uses a microcontroller, external noise and other inter-
ference can cause the unit to malfunction. If this occurs, unplug the
power cord, wait for a while, and then turn the unit on again and
restart operations.
Continued on the next page
e
Troubleshooting
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