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Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Freezer does not
operate
Freezer starts/stops
too frequently
Freezer operates too
long
Noisy operation or
cabinet vibrates
Freezer temperature
too warm
Foods defrosting
Freezer temperature
too cold
49-1000547 Rev. 2
Possible Causes
Temperature control set to OFF
position.
Freezer is unplugged.
The fuse is blown/circuit breaker
is tripped.
Lid left open.
Too frequent or too long lid
openings.
Temperature control set too cold.
Lid left open.
Too frequent or too long lid
openings.
Temperature control set too cold.
Inadequate air circulation space
around cabinet.
Room or outside weather is hot.
Freezer has been disconnected
recently for a period of time.
Large amounts of warm or hot
food have been stored recently.
Floor may be weak, causing
freezer to vibrate when
compressor is on.
Cabinet is not positioned solidly
on floor.
Freezer is touching the wall.
Lid left open.
Too frequent or too long lid
openings.
Temperature control is set too
warm.
Large amounts of water or hot
food may have been stored
recently.
Freezer has been disconnected
recently.
Temperature control set to OFF
position.
Freezer is unplugged.
The fuse is blown/circuit breaker
is tripped.
Lid left open.
Too frequent or too long lid
openings.
Temperature control set too cold.
What To Do
Turn the temperature control to a setting between 1 and
7.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Check to see if package is holding lid open.
Open the lid less often.
See About the operation of your freezer.
Check to see if package is holding lid open.
Open the lid less often.
See About the operation of your freezer.
See Preparing to install the freezer.
It's normal for the freezer to work harder under these
conditions.
It takes 6-8 hours for the freezer to cool down
completely.
Warm food will cause the freezer to run more until the
desired temperature is reached
Check to make sure freezer is located on solid floor and
use shims, as needed, to level the unit.
needed, to level the unit.
Check to see if package is holding lid open.
Open the lid less often.
Turn control to a colder setting. Allow several hours for
the temperature to stabilize.
Wait until the freezer has had a chance to reach its
selected temperature.
Turn the temperature control to a setting between 1 and
7.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Check to see if package is holding lid open.
Open the lid less often.
See About the operation of your freezer.
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