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Troubleshooting Tips ... Before you call for service
Problem
Top burners do not
burn evenly
Burner flames are
very large or yellow
Surface burners light
but bake and broil
burners do not.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color.
Drawer does not slide
smoothly or drags
49-85242
Possible Cause
Improper burner assembly.
Burner slots on the side of the
burner may be clogged.
Improper air to gas ratio.
Gas to the oven burners may
have been shut off.
The inner oven glass is coated
with a heat barrier to reflect
the heat back into the oven to
prevent heat loss and keep the
outer door cool while baking.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
What To Do
Make sure the burner caps are seated correctly. See the Care and
Cleaning of the range section.
Remove the burners for cleaning. See the Care and Cleaning of
the range section.
who installed your range or made the conversion.
The oven gas shut-off is located on the gas regulator near the
gas line attachment to your range. Locate it and flip the lever.
Lever is
shown closed.
Sealed burner models
tint or rainbow color.
Fully extend the drawer and push it all the way in. See the Care
and Cleaning of the range section.
Reduce weight or redistribute drawer contents.
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