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Troubleshooting
Symptom
Remedy
"LOADING" appears when
This unit is still preparing the iPod/iPhone music list. It
you enter search mode by
may take some time to load, try again later.
pressing
.
"NO DISC"
Insert a playable disc into the loading slot.
"NO DEVICE"
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
"MEMORY FULL"
You have reached the maximum storage limit of your
iPod/iPhone.
"CH LOCKED LOCK CODE?"
The selected channel is locked. Enter the correct pass code
to unlock. (Page 15)
"CHAN UNSUB"
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-888-539-7474 in
Canada to subscribe. (Page 12)
"CH UNAVAIL"
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
"CHECK ANTENNA"
Check that the antenna and its connection are in good
condition.
"CHECK TUNER"
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
"NO SIGNAL"
Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION UPDATED
Your subscription is updated. Press the volume knob to
– PRESS ENTER TO
continue.
CONTINUE."
Symptom
Remedy
"CODE ERROR"
Make sure you have entered the correct pass code.
(Page 15)
"NO CONTENT"
There is insufficient content to start TuneScan.
"SCAN CANCEL"
TuneScan has been aborted.
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both the
be made.
unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 17)
Echo or noise is
• Adjust the microphone unit's position. (Page 17)
heard during a phone
• Check the [ECHO CANCEL] setting. (Page 19)
conversation.
Phone sound quality
• Reduce the distance between the unit and the Bluetooth
is poor.
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is
• Use voice calling method in a more quiet environment.
not successful.
• Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is used.
Sound is being
• Reduce the distance between the unit and the Bluetooth
interrupted or skipped
audio player.
during playback of a
• Turn off, then turn on the unit and try to connect again.
Bluetooth audio player.
• Other Bluetooth devices might be trying to connect to the
unit.
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