Troubleshooting
Code
HC
UB
8C, 8C1, 8C2
OC
3C
AC6
9C1, 9C2
SF
If any information code keeps appearing on the screen, contact a local Samsung service
center.
54
English
Untitled-1 54
Untitled-1 54
Check the washing heater.
• Power off the washer, and then contact a Samsung service center.
Check the spinning process.
• The load may not be balanced inside the drum. Check the drum and
make sure the load is balanced.
• Press Start/Pause (Hold to Start) to resume operation or power the
washer off, wait 2-3 minutes, power the washer on, and then try
again.
• Make sure the unit is level.
• Make sure the washer is on a flat, stable surface.
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Water may overflow.
• Close the water valve and call for service.
Check the motor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Check the PBA communication status.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
System failed.
• Power off the washer, and then contact a Samsung service center.
Action
2022-06-22
2022-06-22
4:11:56
4:11:56