56 TROUBLESHOOTING
Steam Functions (Steam Models)
Problem
Water drips from nozzle when
STEAM CYCLE starts
Garments still wrinkled after Steam
Fresh™
Creases or pleats are gone from
garments after Steam Fresh™
Garments have static after using the
Reduce Static option
Garments are too damp or too dry
after using the Reduce Static option
Steam does not generate, but no
error code is shown
Water drips from door during
STEAM CYCLE
Steam is not visible during STEAM
CYCLE
Drum does not turn during STEAM
CYCLE
Cannot see steam vapor at the
beginning of cycle
Odors remain in clothing after
Steam Fresh™
Possible Cause
This is normal.
Too many or overly different
types of garments in dryer.
The function of this cycle is to
remove wrinkles from fabric.
This is normal.
Correct drying options not
selected.
Water level error.
This is normal.
This is normal.
This is normal.
This is normal.
Steam Fresh™ did not remove
odor completely.
Solutions
• This is steam condensation. The
dripping water will stop after a short
time.
• Small loads of 1 to 5 items work best.
Load fewer garments. Load similar
types of garments.
• Use an iron to replace creases and
pleats in garments.
• The amount of static experienced will
depend on the individual moisture
level in the skin.
• Select the load weight manually
before starting the Reduce Static
option.
• Unplug dryer and call for service.
• Condensation will normally form on
the inside of the dryer door during
steam operation. Some condensation
may drip out the bottom of the door.
• Steam vapor is difficult to see
when the door is closed. However,
condensation will normally form on
the inside of the dryer door if the
steam system is operating normally.
• The drum is turned off so that the
steam vapor remains in the drum.
The drum will normally turn for about
2 seconds once a minute.
• Steam is released at different stages
of the cycle for each option.
• Fabrics containing strong odors
should be washed in a normal cycle.