Petsafe PBC17-16447 Manual Del Producto página 10

Claims Procedure: Any claim made under this Warranty should be made directly to Radio
Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio
Systems will not repair or replace faulty components. Radio Systems requests the Consumer to
contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to
sending the Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio
Systems will organise for a replacement to be sent in advance of returning the faulty Product. A
Post Bag will be included with the replacement Product for the return of the faulty Product. The
Product must be returned within 7 days of receiving the replacement. If the Product is deemed
to be faulty after 30 days from the date of original purchase, the consumer will be required to
return the Product to Radio Systems at the consumer's own expense. Radio Systems will test and
replace the faulty unit or its components and return to the consumer free of charge, provided
the Product is within its said warranty period. This warranty is in addition to other rights and
remedies available to you under the law. Radio Systems goods come with guarantees that
cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer
Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
Compliance
Modification or changes to this equipment not expressly approved by Radio Systems
Corporation may void the user's authority to operate the equipment.
Radio Systems Corporation declares under its own responsibility, that these products are in
compliance with the essential requirements under article 3 of the RED (2014/53/EU) and the
RoHS Directive (2011/65/EU). Unauthorised changes or modifications to the equipment that
are not approved by Radio Systems Corporation may violate EU RED regulations, could void
the user's authority to operate the equipment, and will void the warranty.
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