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TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.
PROBLEM
The Dehumidifier Will
Not Start
The Dehumidifier Is
Not Drying the Air As It
Should
The Dehumidifier Runs
Too Much
10
POSSIBLE CAUSES
The dehumidifier is unplugged.
The fuse is blown/circuit breaker is tripped.
Power failure.
The dehumidifier has reached a set humidity
level or the bucket is full.
The bucket is not in the proper position.
Airflow is restricted.
The temperature control is not set correctly.
The humidity control may be set too high.
The room is too cool.
Doors and windows are not closed tightly.
The dehumidifier is blowing moist air into the
room.
The dehumidifier has just been installed.
The area to be dehumidified is too large.
Doors and windows are open.
RECOMMENDED SOLUTIONS
Make sure the power supply cord is plugged into
a grounded 3 prong outlet. See the "Electrical
Requirements" section.
Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker. See the "Electrical
Requirements" section.
The unit will automatically restart when power is
restored. There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. The unit may not start normal cooling for
3 minutes after it is turned back on.
The dehumidifier automatically turns off when either
condition occurs. Change to a lower humidity level or
empty the water bucket and replace properly.
Securely seat the bucket in place.
Make sure there are no curtains, blinds, or furniture
blocking the front of the dehumidifier.
Lower the set thermostat temperature.
For drier air, press the down arrow button to lower
the percent humidity desired in the room, or set the
dehumidifier to CO for maximum dehumidification.
Moisture removal works best at higher room
temperatures. Lower room temperatures will reduce the
moisture removal rate. Your dehumidifier is designed to
operate at temperatures above 41°F (5°C).
Check that all doors, windows, and other openings are
securely closed.
If the dehumidifier vents into the house, the dehumidifier
may not be able to keep up with the amount of moisture
added to the air.
When first installed, allow at least 24 hours to reach the
desired dryness.
The capacity of your dehumidifier may not be adequate
for the room size.
Close all doors and windows to the outside.
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