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TROUBLESHOOTING
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
PROBLEM
No power
Internal temperature not cold enough
Appliance runs continuously
Alarm sounding and "HI" on the display panel
Alarm indicator light is illuminated
Condensation on the cabinet or door
Alarm sounding and "LO" on the display panel
Alarm indicator light is illuminated
Display is not functioning and interior light will
not turn on
Silhouette Consumer Care: 1-844-455-6097
9
POSSIBLE CAUSE
• A fuse may be blown or the circuit breaker
tripped
• Plug not fully inserted into the wall outlet
• Door is not shut properly or opened excessively
• Exhaust vent is obstructed
• Recently added a large quantity of warm bottles
to the cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high
• Possible system leak, evaporator fan failure or
compressor failure
• Demo mode is active
• The actuator on the bottom of the door is not
making contact with the switch on the cabinet
• Door is not shut properly or opened excessively
• Ambient temperature or humidity is very high
• Ambient temperature is excessively low
• Sensor failure
• Evaporator temperature is too low
• The appliance may be operating in energy
saving mode or Sabbath mode
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