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Symptom
Possible cause
The cookware is
Inappropriate cookware
not detected.
was used, or the
cookware is not placed on
the cooking zone.
The boost
A cooking position is
function has
already paired, and the
been deactivated
cooktop is too hot.
or cannot be
activated.
The cooktop
responds
unusually or
can no longer
be operated
correctly.
There are
The power level is set
cracking or
between 1.0 and 3.0.
popping sounds.
And two pots are put on
the Flex Zone.
There are
Occurs if buttons are
beeping sounds.
repeatedly pressed.
NZ36M9880UB_DG68-00824B-01_EN+MES+CFR.indb 33
Solution
Place the cookware in the center
of the cooking zone.
Use cookware with ferromagnetic
bottoms whose diameter is
appropriate for the cooking zone.
See the Cookware section on page
26.
You can activate the boost
function only once for a single
burner.
If a second cooking position
is switched on or is already in
operation, the boost function will
not be available or is deactivated,
and the cooking position returns
to power level 15.
The cooktop may be hot. Wait
until the cooktop cools down.
Disconnect the appliance from
the electric supply by switching
the circuit breaker off to the off
position for 15 seconds.
This is normal. The strength of
sound depends on the number and
the size of the pots.
Cookware is on the touch buttons,
and hot cookware can damage the
buttons.
Remove the cookware.
Symptom
Possible cause
The cooktop
Food spills/stains were
has stains or
not cleaned.
discoloration.
The cooktop is hot.
The cooktop
The cooktop is not being
has scratches or
correctly cleaned.
abrasions.
Cookware with rough
bottoms were used.
There were coarse
particles such as salt
between the cookware
and cooktop.
Cookware may have slid
across the cooktop.
The cooktop
Mineral deposits from
has metallic
water and food have
discolorations.
stained the cooktop.
Solution
See the Cleaning section on page
30.
The cooktop may appear
discolored if it is hot.
This is temporary, and the
discoloration will disappear as the
cooktop cools.
Scratches cannot be removed.
However, tiny scratches will
become less visible with cleaning.
Use glass-ceramic cleaning cream.
Do not use chemical or corrosive
agents.
These agents may damage the
cooktop.
To avoid scratches, follow
the recommended cleaning
instructions.
Before using, make sure cookware
bottoms are clean.
Only use smooth, flat-bottomed
cookware.
To remove the stains, use a
glassceramic cooktop cleaning
cream.
For best results and care, clean the
cooktop weekly.
Only use clean, dry cookware.
English 33
2017-09-22
3:53:30
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