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0338E Prod.fm Page 25 Wednesday, February 7, 2001 11:07 AM
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
A
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Normal Audio
Wrong Audio
Normal Audio
Normal Audio
Intermittent Remote Control Operation
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V
UDIO
IDEO
Snowy Video
Multiple Image
Interference
Normal Video
No Video with Snow
?
No Video / No PIP
No Color
Normal Video
Black Box on Screen
Normal Video
Solutions
Adjust Antenna Location and Connection
Change Channel
Check the Selection of ANT1/2
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Change Channel
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Increase Volume
Check Mute
Check television SPEAKERS on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Adjust Color Settings
Change Channel
Check Audio Is Set To Stereo or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Replace Remote Control Batteries
T
ROUBLESHOOTING
C
HART
25
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