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TROUBLESHOOTING
Before calling for service, please review theTroubleshooting chart below, since the problem may not
be a unit malfunctions.
SYMPTOM
Odors and smoke are not
removed.
The Front Monitor illuminates
green even when the air is im-
pure.
The Front Monitor illuminates or-
ange or red even when the air is
clean.
A clicking or ticking sound is
heard from the unit.
The discharged air has an odor.
The unit does not operate when
cigarette smoke is in the air.
Filter Indicator Light is illmi-
nated.
The Front Monitor are turned
off.
The Water Supply Indicator Light
does not illuminate when the
tank is empty.
Water lever in the tank does not
decrease or decreases slowly.
The Front Monitor lights change
color frequently.
REMEDY(not a malfunction)
• Clean or replace the filters if they appear to be heavily
soiled. (See E-15,E-16,E-18)
• The air could be impure at the time the unit was plugged in.
Unplug the unit, wait one minute, and plug the unit in again.
• Sensor operation is affected if the dust sensor openings are
dirty or clogged. Gently clean the dust sensors (See E-15).
• Clicking or ticking sounds may be audible when the unit is
generating ions.
• Check to see if the filters are heavily soiled.
• Clean or replace the filters.
• Plasmacluster Air Purifiers emit small traces of ozone which
may produce an odor.
• Is the unit installed in a location that is difficult for the sen-
sor to detect cigarette smoke?
• Are the dust sensor openings blocked or clogged?
(In this case, clean the openings.) (See E-15)
• After replacing filters, connect the power cord to an outlet
and press the Filter Reset Button. (See E-15)
• Check to see if the Lights OFF Mode selected. If so, then
press the Lights ON/OFF Button to activate the indicator
lights. (See E-14)
• Check Styrofoam float for impurities. Clean the Humidifying-
Tray. Ensure unit is located on a level surface.
• Check to see if the Humidifying Tray and Water Tank are
correctly installed. Check the Humidifying Filter.
• Clean or replace the filter when it is heavily soiled
(See E-18 and E-19).
• The Dust Monitor lights automatically change colors as im-
purities are detected by the dust sensor.
E-20
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