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Troubleshooting
Problem
The platter does
not spin.
The platter
spins, but there
is no sound
from the
turntable?
The stylus skips.
The turntable is
making a
strange
'howling' sound.
Solution
•
Is the AC adapter connected to the outlet?
- Connect the AC adapter to the outlet.
•
What's the status of the indicator light?
- The indicator light is green. That means the turntable is in
AUX IN mode. Please press the mode button twice to switch
to Turntable mode.
- The indicator light is blue. That means the turntable is in
Bluetooth mode. Please press the mode button once to
switch to Turntable mode.
- The red indicator light will indicate Turntable mode.
•
Has the belt slipped from the platter?
- Correctly place the belt on the platter.
•
Is the belt placed on the motor pulley?
- Check that the belt is placed on the motor pulley (brass-
colored) correctly.
•
Has the belt been damaged?
- Replace it with a new belt.
•
Is the stylus damaged?
- Check the stylus and replace it, if necessary. It's suggested
to replace the stylus after 400 hours of use.
•
Is the stylus placed correctly on the body of the cartridge?
- Check the cartridge and adjust it, if necessary.
•
Is the record warped?
- Check the record.
•
Is the record scratched?
- Check the record.
•
Is the stylus pressure correct?
- Refer to "Cartridge Tracking Force Adjustment" to readjust
the tracking force.
•
Is the product picking up excessive vibrations from the floor,
surfaces of the walls, or nearby speakers?
- Decrease the vibrations or mount the product on a surface
that is not subject to the effects of vibrations.
•
Is the product mounted on an unstable surface?
- Check whether the surface on which the product is
mounted is suitable.
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