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19. Privacy statement
Dear Customer,
We wish to inform you that we, MEDION AG, Am Zehnthof 77, 45307 Essen, Germa-
ny process your personal data as a data controller.
For matters regarding data protection, we are supported by our company data pro-
tection officer, who can be contacted at MEDION AG, Datenschutz, Am Zehnthof 77,
D – 45307 Essen; datenschutz@medion.com. We process your data for the purpose
of warranty processing and associated processes (e.g. repairs) and rely on the sales
contract concluded with us when processing your data.
Your data will be provided to repair service providers contracted by us for the pur-
pose of warranty processing and associated processes (e.g. repairs). We generally
store your personal data for a period of three years in order to fulfil your legal war-
ranty rights.
You have the right to be informed of the personal data concerned as well as the
right to rectification, erasure, restriction of processing, the right to object to pro-
cessing and the right to data portability.
In the case of the right to be informed and the right to erasure, restrictions apply ac-
cording to paragraphs 34 and 35 of the BDSG (Federal Data Protection Act) (Art. 23
of the GDPR). In addition, there is a right of appeal to a competent data protection
supervisory authority (Article 77 of the GDPR in conjunction with paragraph 19 of
the BDSG). For MEDION AG, this is the state official for data protection and freedom
of information North Rhine-Westphalia, PO box 200444, 40212 Düsseldorf, Germa-
ny, www.ldi.nrw.de.
The processing of your data is necessary for warranty processing: it is not possible
to process the warranty without the provision of the required data.
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