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Additional Information
Troubleshooting
Symptom
Cause
iPod doesn't
Cables are incor-
operate cor-
rectly connected.
rectly.
Understanding error
messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to record the
error message.
Built-in CD Player
Message
Cause
ERROR-11, 12,
Dirty disc
17, 30
ERROR-11, 12,
Scratched disc
17, 30
ERROR-10, 11,
Electrical or me-
12, 15, 17, 30,
chanical
A0
ERROR-15
The inserted disc
does not contain
any data
ERROR-22, 23
The CD format
cannot be played
back
No audio
The inserted disc
does not contain
any files that can
be played back
PROTECT
All the files on
the inserted disc
are secured by
DRM
TRK SKIPPED
The inserted disc
contains WMA
files that are pro-
tected by DRM
Action
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
Action
Clean disc.
Replace disc.
Switch the ignition
key, or switch to a
different source,
then back to the
CD player.
Replace disc.
Replace disc.
Replace disc.
Replace disc.
Replace disc.
iPod
Message
Cause
ERROR-11
Communication
failure
ERROR-21
Old version of
iPod
ERROR-30
iPod failure
ERROR-A0
iPod is not
charged but op-
erates correctly
No Songs
No songs
STOP
No songs in the
current list
Handling guideline of discs
and player
! Use only discs featuring either of following
two logos.
! Use only conventional, fully circular discs.
Do not use shaped discs.
! Use 12-cm or 8-cm CD. Do not use an
adapter when playing 8-cm CDs.
Appendix
Action
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
Update the iPod
version.
Reset the iPod.
Check if the con-
nection cable for
iPod shorted out
(e.g., not caught in
metal objects).
After checking,
switch the ignition
key or disconnect
the iPod and con-
nect again.
Transfer the songs
to iPod.
Select a list that
contains the
songs.
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