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Troubleshooting
Check this list before contacting the
service. Doing so will save you time
and money. This list includes frequent
complaints that are not related to
faulty workmanship or materials.
Certain features mentioned herein
may not apply to your product.
The refrigerator is not working.
• The power plug is not fully
settled. >>> Plug it in to settle
completely into the socket.
• The fuse connected to the
socket powering the product or
the main fuse is blown. >>> Check
the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and FLEXI
ZONE).
• The door is opened too
frequently >>> Take care not
to open the product's door too
frequently.
• The environment is too humid.
>>> Do not install the product in
humid environments.
• Foods containing liquids are
kept in unsealed holders. >>>
Keep the foods containing liquids
in sealed holders.
• The product's door is left open.
>>> Do not keep the product's
door open for long periods.
• The thermostat is set to
too low temperature. >>> Set
the thermostat to appropriate
temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure
in the product's cooling system is
not balanced, which triggers the
compressor thermic safeguard.
The product will restart after
approximately 6 minutes. If the
product does not restart after this
period, contact the service.
• Defrosting is active. >>> This
is normal for a fully-automatic
defrosting product. The defrosting
is carried out periodically.
• The product is not plugged in.
>>> Make sure the power cord is
plugged in.
• The temperature setting
is incorrect. >>> Select the
appropriate temperature setting.
• The power is out. >>> The
product will continue to operate
normally once the power is
restored.
The refrigerator's operating noise
is increasing while in use.
• The product's operating
performance may vary depending
on the ambient temperature
variations. This is normal and not a
malfunction.
The refrigerator runs too often or
for too long.
• The new product may be larger
than the previous one. Larger
products will run for longer
periods.
• The room temperature may
be high. >>> The product will
normally run for long periods in
higher room temperature.
•
The product may have
been recently plugged in or a new
food item is placed inside. >>> The
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