Cleaning & Storage
•
Make sure to turn off and
unplug the device before
cleaning.
•
It is recommended to clean
the device, especially
the treatment fingers,
temperature sensors, and
silicone cover, of residual
Base Gel with a soft damp
cloth or wipes.
Do not rinse the
device under running
water, as it may cause
device malfunction.
•
Keep the device dry. Never
place, store or use the
device near: bathtubs,
showers, basins or other
vessels containing water
as this may cause severe
electrocution.
18
Troubleshooting
If you experience any problems
with your device, please refer
to the information below to
attempt to resolve it:
•
If the device does not turn
on:
1. Make sure that the power
cord is plugged properly
into the electrical outlet
and into the device
power socket.
2. Make sure the power
outlet has power.
•
If you cannot feel heat:
1. Verify full contact with
the skin (indicated by a
green light).
2. Verify that you applied
enough Base Gel.
3. Remember that the
device reacts to your
skin and may temporarily
reduce heat for safety
reasons.
See status indicator table in
the User Interface Description
section.