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Problem
Colour of the clothes faded. (**)
It does not rinse well.
Laundry became stiff after
washing. (**)
Laundry does not smell like the
softener. (**)
Detergent residue in the detergent
drawer. (**)
Too much foam forms in the
machine. (**)
28 / EN
Reason
Excessive laundry was loaded in.
Detergent in use is damp.
A higher temperature is selected.
The amount, brand and storage conditions of the
detergent used are inappropriate.
Detergent is put in the wrong compartment.
Pump filter is clogged.
Drain hose is folded.
Insufficient amount of detergent is used.
Detergent is put in the wrong compartment.
Detergent might be mixed with the softener.
Detergent is put in the wrong compartment.
Detergent might be mixed with the softener.
Detergent is put in wet drawer.
Detergent has gotten damp.
Water pressure is low.
The detergent in the main wash compartment got
wet while taking in the prewash water. Holes of the
detergent compartment are blocked.
There is a problem with the detergent drawer valves.
Detergent might be mixed with the softener.
Regular drum cleaning is not applied.
Improper detergents for the washing machine are
being used.
Excessive amount of detergent is used.
Detergent was stored under improper conditions.
Some meshed laundry such as tulle may foam too
much because of their texture.
Detergent is put in the wrong compartment.
Softener is being taken early.
Solution
• Do not load the machine in excess.
• Keep detergents closed in an environment free
of humidity and do not expose them to excessive
temperatures.
• Select the proper programme and temperature
according to the type and soiling degree of the
laundry.
• Use a detergent appropriate for the washing
machine and your laundry. Keep detergents closed
in an environment free of humidity and do not
expose them to excessive temperatures.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, machine
can take this detergent during rinsing or
softener step. Put the detergent in the correct
compartment.
• Check the filter.
• Check the drain hose.
• Using insufficient amount of detergent for the
water hardness can cause the laundry to become
stiff in time. Use appropriate amount of detergent
according to the water hardness.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, machine
can take this detergent during rinsing or
softener step. Put the detergent in the correct
compartment.
• Do not mix the softener with detergent. Wash and
clean the dispenser with hot water.
• If detergent is put in the prewash compartment
although prewash cycle is not selected,
machine can take this detergent during rinsing
or softener step. Wash and clean the dispenser
with hot water. Put the detergent in the correct
compartment.
• Do not mix the softener with detergent. Wash and
clean the dispenser with hot water.
• Dry the detergent drawer before putting in
detergent.
• Keep detergents closed in an environment free
of humidity and do not expose them to excessive
temperatures.
• Check the water pressure.
• Check the holes and clean if they are clogged.
• Call the Authorized Service Agent.
• Do not mix the softener with detergent. Wash and
clean the dispenser with hot water.
• Clean the drum regularly. For this, please see
4.4.2.
• Use detergents appropriate for the washing
machine.
• Use only sufficient amount of detergent.
• Store detergent in a closed and dry location. Do
not store in excessively hot places.
• Use smaller amounts of detergent for this type
of item.
• Put the detergent in the correct compartment.
• There may be problem in the valves or in the
detergent dispenser. Call the Authorized Service
Agent.
Washing Machine / User's Manual
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