PROBLEMS AND CAUSES
PROBLEM
CAUSE
Coffee does not come out
•
No water in reservoir.
•
Coffee grind is too fine
•
Too much coffee in the
filter basket.
•
Water tank cap is
not secure, steam is
escaping.
•
Appliance was not turned
on or plugged in.
•
Coffee has been tamped/
compressed too much.
Coffee comes out around
•
Portafilter not rotated to
the edge of the filter holder
full lock position.
•
Coffee grounds around
the filter basket rim.
•
Too much coffee in the
filter head.
No steam is generated
•
Water reservoir is empty.
•
Too much water in the
reservoir – no room for
steam.
•
Appliance is not turned
on.
•
Steam wand is blocked.
Milk is not foamy after
•
Ran out of steam.
frothing
•
Milk is not cold enough.
Coffee comes out too
•
Ground coffee is too
quickly
coarse.
•
Not enough coffee in
filter basket.
Coffee is splattering out of
•
Water tank is empty
steam wand
or low, not enough
pressure.
English-13
BVSTEM3300-013_23SEM1 (LA).indd 13-14
BVSTEM3300-013_23SEM1 (LA).indd 13-14
SOLUTIONS
•
Add water.
•
Grind coffee medium ground.
•
Fill filter basket only to 4-cup
mark.
•
Tighten Water tank cap.
•
Plug unit into electrical outlet.
Turn on.
•
Refill filter basket with coffee
DO NOT TAMP.
•
Rotate Portafilter to full lock.
•
Wipe off rim; fill only to 4-cup
mark.
•
Fill only to 4-cup mark.
•
Fill reservoir with correct
amount of water. See Page 6.
•
Empty some water from
reservoir.
•
Turn on unit with control knob.
•
Following frothing stage,
operate frothing function for
1 – 2 seconds to extract excess
milk. Or, turn off unit, allow unit
to cool, unplug unit and clean
out steam wand with a needle
or toothpick.
•
Pour in the required amount of
water to make cappuccino.See
Page 8.
•
Chill milk and frothing pitcher
prior to making cappuccino.
•
Use a finer grind.
•
Use more coffee.
•
Once unit has cooled, use more
water to brew espresso.
Espresso Recipes
Café Cubano
Place in a small cup:
1/2 teaspoon sugar
Brew in the cup:
Small espresso
Stir to dissolve sugar.
Café Bombon
Place in a small heavy glass:
1-1/2 to 2 tablespoons sweetened
condensed milk
Brew in the glass:
Small espresso
Serve with a spoon to stir just
before drinking.
Espresso con Panna
If desired, place in a cup:
Brew in the cup:
1/2 teaspoon sugar
Small espresso
English-14
Stir to dissolve sugar,
then fill cup with:
Sweetened whipped cream
2023/6/21 09:24
2023/6/21 09:24