Petsafe PBC17-16193 Manual Del Producto página 15

years, a service or upgrade charge will apply relative to replacement of the Product with new or
refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail
consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio
Systems Product is installed. This Limited Warranty excludes accidental damage due to pet chews;
lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside
of Australia, New Zealand, or from an unauthorised dealer will need to return the Product to the
original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of
mind, or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair
QLD 4215, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems
will not repair or replace faulty components. Radio Systems requests the Consumer to contact the
Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the
Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems
will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag
will be included with the replacement Product for the return of the faulty Product. The Product must
be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after
30 days from the date of original purchase, the consumer will be required to return the Product
to Radio Systems at the consumer's own expense. Radio Systems will test and replace the faulty
unit or its components and return to the consumer free of charge, provided the Product is within its
said warranty period. This warranty is in addition to other rights and remedies available to you
under the law. Radio Systems goods come with guarantees that cannot be excluded under the
Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care
Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
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