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Troubleshooting
These are common problems you may encounter when using your appliance.
If you are unable to solve any issue please contact your local Hoover Service Office.
Problem
The appliance does not
become hot
The appliance does not
produce steam
The soleplates becomes
dirty or brown
Water stripes appear on
the textile
Important Information
Hoover spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or
direct from Hoover. When ordering spare parts, always check your model number.
Consumable
Filter Cassette U79 – 35601716
Hoover Service
Should you require service at any time, please contact your local Hoover Service Office. Please see all the
contact details below.
Safety
Hoo ver believes that independent approval is the best way of demonstrating safety in design and
manufacture.
All Hoover iron systems have been manufactured in compliance of all safety regulations and approved by
the most qualified independent approval certification bodies.
8
GB
Cause
There is a connection problem.
The appliance is not switched on.
The soleplate temperature is too
low.
The appliance is not switched on
The tank may be empty
You are not pressing the steam
trigger
There should be chemical or
additives in the water used for
ironing
The linen is still dirty
Your ironing board cover is
saturated in water
Solution
Check the mains cord, the plug and
the wall socket
Press on the on/off switch
Set a higher temperature of the
soleplate
Press on the on/off switch
Refill the water tank
Press the steam trigger
Never use any chemical or additives
in the water. Contact your after sales
service if the linen is still dirty
Clean the soleplate with a non-
metallic sponge
Change the cover or use a mesh
ironing board
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