Code
Upper
Lower
washer
washer
1 LC1
LC1
1 4C
1 4C2
4C2
1 5C
1 HC
DC68-03768A-10_IB_WV9900M_EN.indd 73
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
Others
• Use caution not to overfill any of the compartments (main
wash/fabric softener/bleach).
• Do not spray or use water when cleaning the top door of the
upper washer. Use a cloth to wipe up.
Check the water supply line.
• Check the connection to the water line (including water
taps).
• Power off and then power the washer on after 2-3 minutes,
4C
and then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may
be disabled during this process.
The water being supplied is too hot.
• Make sure the cold and hot water taps are properly
connected.
• Power off and then power the washer on after 2-3 minutes,
and then try again.
Check the drain system.
• Make sure the drain filter is not clogged.
5C
• If the drain filter is clogged, clean the filter, and then restart
the washer.
Check the washing heater.
HC
• Power off the washer, and then contact a Samsung customer
service center.
Action
English 73
2023-06-27
7:18:51