Troubleshooting
Please check the following points before contacting the after sale service.
Problem
Can not start
or stop during
use
Weak suction
Abnormal noise
Spray mouth
does not spray
water
Water spray out
from air path
Note: If the above troubleshooting guide fails to provide a solution or the screen displays error code F1 to F8,
please contact after service or local distributor for support.
12
Possible cause
Low battery power
On/off button is not pressed down
Brushroll is entangled
Dirty water tank full
Battery pack not assembled properly
Suction inlet blocked
Suction inlet blocked
No HEPA assembled
Suction inlet blocked
No HEPA assembled
Clean water tank empty
Water spray button not pressed
Clean water tank not assembled properly
HEPA and dust cup are put to use
without fully dry
Metal filter is not assembled in the dirty
water tank
Soft plastic folds under the filter
Solution
Recharge battery
Press down on/off button
Clean brushroll
Clean dirty water tank
Reassemble battery pack
Clean suction inlet and filter
Clean suction inlet and filter
Assemble HEPA
Clean suction inlet and filter
Assemble HEPA
Fill clean water tank
Press water spray button
Reassemble clean water tank
Dry the HEPA and dust cup
after washing before use
Assemble metal filter in dirty
water tank
Reassemble the filter, the soft
glue must not be folded