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Smart Care
To enable this function, you must first download the Samsung Laundry app from the Play
Store or the App Store and install it on a mobile device that has a camera function. The
Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable
models only).
1. When the washer detects an issue to check, an information code appears on the
display. To enter Smart Care mode, press Smart Care.
2. The washer starts the self-diagnosis procedure and displays an information code if a
problem is detected.
3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.
4. Put the mobile device close to the washer's display so that the smartphone camera and
the washer face each other. The information code will be recognized automatically by
the app.
5. When the information code is recognized correctly, the app provides detailed
information about the problem with applicable solutions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer's display reflects light, the app may fail to recognize the information
code.
• If the app fails to recognize the information code, you can enter the code manually on
the app.
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