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English
Problem
The skin feels more sensitive
than usual during treatment.
I experience discomfort
when I use the device.
There is no glass window in
my attachment.
The skin reaction after
treatment lasts longer than
usual.
Possible cause
The light intensity setting you
use is too high.
You did not remove the hairs
on the areas to be treated.
The UV filter of the light exit
window is broken.
You treated an area for which
the device is not intended.
The treatment is still painful at
the lowest setting (➀).
This is normal.
You have used a light intensity
setting which is too high for
you.
Solution
Check if you have selected a comfortable
light intensity setting. If necessary, select a
lower setting.
Pretreat your skin before you use Lumea.
If the UV filter is broken, do not use the
device anymore. Contact the Consumer
Care Center in your country, your Philips
dealer or a Philips service center.
Never use the device on irritated (red or
cut), sunburned, tanned or fake-tanned
skin.
Never use the device if you have infections,
eczema, burns, inflammation of hair
follicles, open lacerations, abrasions, herpes
simplex (cold sores), wounds or lesions and
haematomas (bruises) in the areas to be
treated.
Never use the device on the following
areas: on moles, freckles, large veins, darker
pigmented areas, scars, skin anomalies
without consulting your doctor. Never use
the device on warts, tattoos or permanent
make-up, around the eyes and on or near
the eyebrows, on the lips, perineum, scalp,
nipples, areolas, labia minora, vagina, anus
and the inside of the nostrils and ears. Men
must not use it on the face and neck
including all beard growing areas and
whole genital area. This can result in a burn
and a change in skin color, which makes it
potentially harder to identify skin-related
diseases.
Lumea may not be suitable for your skin.
Contact the Consumer Care Center in your
country, your Philips dealer or a Philips
service center.
No action required: there is no glass
window in the body attachment. Only the
face attachment has a red glass filter. The
bikini attachment has a transparent glass
window.
Select a lower intensity next time (see
'Selecting the light intensity').