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Troubleshooting Tips! Save time and money!
Check the following points before requesting repairs or service.... If the malfunction persist,
please contact your dealer.
The air conditioner
does not operate.
- Have you made a
mistake in timer
operation?
- Has the fuse blown
or has the circuit
breaker been
tripped?
Does not cool or heat
effectively.
- Is the air filter dirty?
See air filter cleaning
instructions.
- The room may have
been very hot when
the room air
conditioner was first
turned on. Allow
time for it to cool
down.
- Has the temperature
been set incorrectly?
- Are the indoor unit's
air inlet or outlet
vents obstructed?
Call the service immediately in the following situations
- Anything abnormal such as burning smell, loud noise etc. happen. Stop the unit and turn the
breaker off. Never try to repair by yourself or restart the system in such cases.
- Main power cable is too hot or damaged.
- Error code is generated by self diagnosis.
- Water leaks from indoor unit even if the humidity is low.
- Any switch, breaker (safety, earth) or fuse fails to work properly
User must carry routine checkup & cleaning to avoid unit's poor performance.
In case of special situation, the job must be carried out by service person only.
The room has a
peculiar odor.
- Check that this is not
a damp smell
exuded by the walls,
carpet, furniture or
cloth items in the
room.
The air conditioner
operation is noisy.
- For a noise that
sounds like water
flowing.
* This is the sound
of freon flowing
inside the air
conditioner unit.
- For a noise that
sounds like the
compressed air
releasing into
atmosphere.
- This is the sound of
the dehumidifying
water being
processed inside the
air conditioning unit.
MAINTENANCE AND SERVICE
It seems that
condensation is
leaking from the air
conditioner.
- Condensation occurs
when the airflow
from the air
conditioner cools the
warm room air.
Crack sound is heard.
- This sound is
generated by the
expansion/
constriction of the
front panel, etc. due
to changes of
temperature.
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Air conditioner does
not operate for about
3 minutes when
restart.
- This is the protector
of the mechanism.
- Wait about three
minutes and
operation will begin.
Remote control
display is faint, or no
display at all.
- Are the batteries
depleted?
- Are the batteries
inserted in the
opposite (+) and (-)
directions?
The error code is
occurred after
lightning struck
- This product has been
applied to the over
current protection
circuit.
Error can occur, but it
is normal behavior.
After few minutes, It
will operate normally.
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