Troubleshooting Tips ... Before you call for service
Problem
Food does not broil
properly
Oven temperature too hot
or too cold
Oven does not work or
appears not to work
"Crackling" or "popping"
sound
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work
Oven door is crooked
Oven light does not work
Oven will not steam clean. Display flashes HOT.
Excessive smoking
during clean cycle
Excessive smoking
during broiling
Oven door will not open
after a clean cycle
Oven not clean after a
clean cycle
DOOR LOCK
light is on
when you want to cook
49-2000998 Rev. 2
Possible Cause
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling
pan and grid has not been fitted
properly and slit as recommended.
In some areas the power (voltage)
may be low.
Oven temperature needs
adjustment.
A fuse in your home may be blown
or the circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal
heating and cooling during both the
cooking and cleaning functions.
Your range cycles the heating
elements by turning relays on
and off to maintain the oven
temperature.
A fuse in your home may be blown
or the circuit breaker tripped.
Plug on range is not completely
inserted in the electrical outlet.
Oven controls improperly set.
The door is out of position.
Light bulb is loose or defective.
Pad operating light is broken.
Oven controls improperly set.
Oven door is not closed.
Excessive soil or grease.
Food too close to burner element.
Oven too hot.
Oven controls improperly set.
Oven was heavily soiled.
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
What To Do
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Special Features section.
Replace the fuse or reset the circuit breaker.
Verify, that the oven is not in Sabbath Mode. See the
Special Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Because the oven door is removable, it sometimes gets
out of position during installation. To straighten the door,
re-install the door. See the "Lift-Off Oven Door" instructions
in the "Care and Cleaning" section.
Tighten or replace bulb.
Call for service.
Allow the oven to cool to room temperature and reset the
controls.
Make sure you close the door to start steam clean cycle.
Press the Cancel/Off pad. Open the windows to rid the
room of smoke. Wait until the LOCKED light goes off. Wipe
up the excess soil and reset the clean cycle.
Lower the rack position of the food.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to clean again or for a
longer period of time.
Press the Cancel/Off pad. Allow the oven to cool.
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