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Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the display panel.
To determine what you should do, check the list codes in the table below and try the
suggested actions.
Code
Action
Operating the dryer with the door open.
dC
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Invalid power source frequency
FC
• Try restarting the cycle.
• If this information code remains, contact a Samsung customer service center.
Electronic control problem (Invalid Communication).
AC
• Contact a Samsung a customer service center.
Malfunction is detected in the motor relay circuit.
3C
• Contact a Samsung customer service center.
High temperature heating check
HC
• Clean the lint filter.
• If this information code remains, contact a Samsung customer service center.
HC4
(enter the line test mode)
The electronic control needs to be checked.
9C1
• Check if power is supplied properly.
• If the information code remains, contact a customer service center.
The Thermistor1 resistance is very low or high.
• Check for a clogged lint screen
tC
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung customer service center.
The Thermistor2 resistance is very low or high.
• Check for a clogged lint screen.
tC5
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung customer service center.
Incorrect door switch.
dF
• Contact a Samsung customer service center.
If any information code keeps appearing on the screen, contact a local Samsung service
center.
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DV7650T(SEM)_DC68-03784H-00_EN.indd 48
2019-11-26
12:26:00
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