Problem
Possible cause
Water droplets
The appliance has not
drop from the
been fully heated up.
appliance
steamer head.
The appliance
Water is pumped to the
produces a
steamer head to be
pumping
converted into steam.
sound/the
handle
vibrates.
The water level in the
water tank is too low or it
has all been used up.
Steamer head
Filling door is not fully
and/or handle
inserted.
is wet.
The tank has been
overfilled with water
residue around it.
Solution
To allow the appliance to fully
heat up.
This is normal.
Unplug the appliance and
refill the water tank.
Detach the tank and ensure
filling door has been fully
inserted.
Wipe off the water residue
left on tank.
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