Honeywell HWBL1023 Serie Manual De Instrucciones página 28

11. TROUBLESHOOTING GUIDE
IF THE UNIT IS NOT WORKING PROPERLY, PLEASE REFER TO THE TABLE BELOW
TO SOLVE MOST COMMON PROBLEMS:
Issue Possible Cause
No water • No water inside the tanks.
comes out •
Tanks or tubes inside the unit are clogged.
from the • Taps not working properly.
faucets • Water pump not properly attached.
• Unit is not plugged to the
electrical outlet.
• Hot water funnel inside the cold tank
is loose.
No hot water
• Hot switch is OFF.
• The unit may have overheated.
• Hot switch is damaged.
• No water inside the hot tank.
No cold water • Cold switch is OFF.
• The unit may have overheated.
• Cold switch is damaged.
Water leaking • Drip tray is full.
from the unit • The water bottle cap and hose
connections are loose.
• Water leakage inside of the unit.
Odor in the • New machine.
water • The unit has not been used for a
long time.
• There may be an algae issue.
Low Electric • The unit is not properly grounded.
shocks • The power cord is damaged.
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Solution
• Make sure the unit is plugged to the
electrical outlet.
• Make sure the tanks are filled
with water.
• Open the cabinet door and check the
water pump connections.
• Contact customer service.
• Firmly fix the hot water funnel
inside the cold tank (on page 13).
• Turn ON the hot switch. Check the
temperature 30 to 45 minutes later.
• Turn OFF the hot switch and allow
the unit to rest for 1 hour. Turn ON
the hot switch again (make sure
there is water inside the tank).
• Contact customer service.
• Turn ON the cold switch. Check the
temperature 45 minutes later.
• Turn OFF the hot and cold switches
and allow the unit to rest for 1 hour.
Turn ON both switches again (make
sure there is water inside the tank).
• Contact customer service.
• Empty the drip tray.
• Open the cabinet door and check
the hose connections.
• Turn OFF the cold and hot water
switches and dry the unit on the
outside and its surroundings.
• If the problem continues, contact
customer service.
• Please proceed with First Time
Instructions on page 8.
• If the problem continues, contact
customer service.
• Please call a professional electrician
to assist you with any electrical
problem.
• If the problem continues, contact
customer service.