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Troubleshooting tips ...
Save time and money! Review the charts on the following pages or visit GEAppliances.com/ge/service-and-
support/cookingproducts.htm for helpful articles and support videos before you call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven does not work or
appears not to work
"Crackling" or
"popping" sound
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work
Oven light does not
work
Oven will not self-clean
Excessive smoking
during clean cycle
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Possible Cause
Your new oven has a different cooking system from
your old oven and therefore may cook differently
than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
Oven temperature needs adjustment.
A fuse in your home may be blown or the circuit
breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range has been designed to maintain a tighter
control over your oven's temperature. You may
hear your oven's heating elements "click" on and
off more frequently than in older ovens to achieve
better results during baking, broiling, convection,
and self-clean cycles.
A fuse in your home may be blown or the circuit
breaker tripped.
The temperature is too high to set a self-clean
operation.
Oven controls improperly set.
Excessive soil or grease.
What To Do
For the first few uses, follow your recipe times
new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference. See the Special Features Section to
adjust the oven temperature. NOTE: This adjustment
or Clean.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Cooking option under the Settings section.
Substituting ingredients can change the recipe
outcome.
Make sure you select the appropriate broil mode.
See the Cooking Guide for rack location
suggestions.
Make sure cookware is cool
Preheat the broil element for 10 minutes.
See the Cooking option under the Settings section.
Replace the fuse or reset the circuit breaker.
Sabbath option under the Settings section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Tighten or replace bulb.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Press Cancel on the pad to the right of the screen
to stop the cycle. Open the windows to rid the room
of smoke. Wait until the door unlocks. Wipe up the
excess soil and reset the clean cycle.
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