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Troubleshooting
10
Troubleshooting
Fault
Tension too low
Tensioned blind not running
smoothly
Powered blinds:
Blind stops in wrong position
Different blinds running at different
speeds
Powered blind does not work
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Warranty
The statutory warranty period applies. If the product is defective, please contact your
retailer or the manufacturer's branch in your country (see dometic.com/dealer).
For repair and warranty processing, please include the following documents when
you send in the product:
• A copy of the receipt with purchasing date
• A reason for the claim or description of the fault
• The number on the product label with details on the dimensions and material
specifications
Note that self-repair or nonprofessional repair can have safety consequences and
might void the warranty.
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Skysol Classic & Honeycomb
Solution
➤ See chapter "Installation" on page 9.
➤ Check restraint positions and recess dimensions.
➤ Refer to manual of your control device.
➤ Refer to manual of your control device.
➤ Prolonged or repeated use can activate the built-
in thermal cut-out. Leave the motor to cool for
20 minutes and try again.
➤ Check the power supply to the blind.
➤ Check if wiring for voltage to the motor is correct.
➤ If power supply is checked and the motor is still
faulty, contact Dometic.
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