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What To Do If......
Problem
The engine does not
start.
The blender vibrates.
The blender switches on,
but the blades do not
turn.
The blender stops while
operating.
Error E:01
Error E:02
EN - 16
Possible causes
The motor has overheated.
Plug not correctly inserted in
the electrical outlet.
The cable is faulty.
No electricity.
The blender is not resting
on a stable surface.
The non-slip rubber base is
worn.
The speed set is too high or
the load is excessive.
The jug has not been
correctly introduced into its
base.
The motor has overheated.
The jug is not inserted.
Thermal protection tripped
or blades jammed.
Solution
Unplug the blender and
leave the motor to cool.
Insert
the
plug
into
electrical outlet. Do not use
adaptors or extensions.
Check that the master switch
is connected.
Contact the Authorised After-
sales Service Centre.
Check that the master switch
is connected.
Place the blender on a flat,
stable surface.
Have it replaced at an
authorised After-sales Centre.
Set a lower speed and
check the jug has not been
overfilled.
Remove the jug and introduce
it correctly into the base.
Unplug the blender and leave
the motor to cool.
Put the jug onto the base.
Disconnect from the power
supply and reset the blender.
the
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