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Idiomas disponibles
TROUBLESHOOTING
d) If using a plastic bag to line the wastebasket, please remove it since this may be the cause of the
shredder to not operate properly.
e) The activation sensor of the shredder is located near the center of the feed slot. Be sure to feed
directly into the center area to activate the machine (especially applies to smaller pieces of paper or
credit cards).
The shredder runs in "Rev (Reverse)" mode but not in "Auto (On)" mode.
a) While in "Auto" mode, the motor will not start running until paper is inserted into the feed slot. Set
the unit to "Auto" and insert paper to be shredded. The sensor that activates the shredder in Auto
mode is located directly in the center of the slot. If the paper you are inserting is narrow, it may not be
activating the optical sensor. It is possible that the feed slot has become blocked with paper. Insert an
index card or any rigid sheet of cardstock (old greeting card, file folder, or a sheet torn from a cereal
box), directly in the center of the feed slot, while applying force to help push the jammed paper
through. This will usually clear any paper blockage.
The shredder is constantly running while in "Auto (On)" mode.
a) It is possible that the activation sensor, which starts the shredder, has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting card, file folder, or a sheet torn from
a cereal box), directly in the center of the feed slot, while applying force to help push the jammed
paper through. This will usually clear any paper blocking the activation sensor and feed entry.
How to clear a paper jam in the shredder.
a) Switch the shredder over into Reverse (REV) mode. While in Reverse, the shredder will back up and
loosen the jammed paper. If required, you may need to tug and remove several sheets to effectively
clear the machine. When jammed paper is loosened or removed, switch back to the Auto-On mode
to continue shredding. Repeat steps if needed.
b) With stubborn situations where the reverse function does not help, you may loosen the jammed
paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil into the
blades where the paper is jammed. Let it soak for about 30 minutes to completely saturate. Return the
shredder back to Auto-On mode. If required, a rigid sheet of cardstock (old greeting card, folded file
folder, or a sheet torn from a cereal box) can be fed into the shredder to help push the jammed paper
through.
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SERVICE CENTER
If you have any questions in regards to the operation of this shredder or in need of a spare part, please
contact our service center at:
Aurora Corp. of America
Telephone: 1-800-327-8508 (U.S.A. only) or 1-310-793-5650 (International)
Business hours: Monday to Friday 8:00 am - 5:00 pm PST (Pacific Standard Time)
Email: info@auroracorp.com
Or for more information, please visit our website at http://www.auroracorp.com
LIMITED PRODUCT WARRANTY
Aurora warrants the cutting cylinders of the machine against defects of workmanship and material for
a period of 3 years from the original purchase date to the original consumer. Aurora warrants all
other parts of the machine against defects of workmanship and material for a period of 1 year from
the original purchase date to the original consumer.
Should there be a defect or malfunction of this product, Aurora will repair or replace the product free
of charge. Customer is responsible for all shipping charges to return the defective product to Aurora.
A copy of the proof of purchase showing original purchase date is required. This
warranty is void if th product has been subject to damage, unreasonable use, improper service, or
other causes not arising from defects in original material or workmanship. This warranty is void if
factory seal is broken or removed from the product. This warranty does not include adjustments, parts
or repairs required by circumstances beyond the control of Aurora.
There are no expressed warranties other than those stated herein.
Any expressed or implied warranties, including but not limited to merchantability and fitness for a
particular purpose are limited to the above warranty period. Aurora shall not be liable for any
incidental or consequential cost, expenses or damages resulting from any failure defect or malfunction
of this product.
Some states do not allow the exclusion of limitations of implied warranties or consequential damages,
therefore, the above limitations may not apply to you.
This warranty grants you specific legal rights, and you may also have other rights that vary from state
to state.
Before returning any product, please call our Service Center for specific return
instructions.
Aurora Corp. of America
1-800-327-8508 USA ONLY • 310-793-5650 INTERNATIONAL • info@auroracorp.com
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