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Before you call for service...
Troubleshooting -tips
Problem
Chlorinetasteand/or
odorin theReverse
Osmosis productwater
Othertasteand/orodor
Waterleakingfrom
faucetair gap hole
System makesproduct
water slowly
Possible Causes
What To Do
The ppm of chlorine
in your
water supply exceeds
maximum
limits and has destroyed
the
Reverse
Osmosis
membrane.
• ff the water supply contains more than 9.0 ppm of chlorine,
additional filmfing of the wamr supply m the Reverse
Osmosis is needed. Gorrect this condition before doing
maintenance
on the Reverse Osmosis sysmm.
The prefilter
is no longer
removing
chlorine
from
the water supply.
• Replace file Reveise Osmosis membrane
caruidge,
flow control, screen, prefilte_, postfilmr and batm_T
in the faucet base.
High
quality
product
water
may have
a different
taste
than
what
you're
used
to.
• This is normal.
Low water usage.
• Gomplemly drain sysmm and allow m refill.
Contamination
in product
• Use sanitizing procedures.
water storage.
Prefilter and postfilter
• Replace the prefilter and posttilte_:
need to be changed.
* Sanitize system.
Drain
side
of faucet
air gap
(3/8"
tubing)
plugged,
restricted
or incorrectly
connected
to the drain.
• Inspect and eliminam resuicdon or plug. It is important
that there are no dips, loops or low spots in the drain line
flom the faucet air gap m the drain pipe. Refer m
Installation Insn-ucdons for proper drain connection.
If drain line adaptor was used as the drain point,
periodic inspec6on/cleaning
is recommended.
This is normal.
• Water flow rote will be lower dlan your regular faucet.
• It takes ,3-4 hours m fill the rank.
Water
supply to the Reverse
Osmosis
system not within
specifications.
• Increase
water pressure,
precondition
file wateL etc.,
as needed
m conform
before
doing mainmnance
on
the Reverse Osmosis
sysmm.
Pref'dter cartridge plugged
• Replace the prefilteL If rate does not increase, replace
with sediments,
the postfilteL
Reverse
Osmosis
membrane
plugged
with sediments.
• Replace Reverse Osmosis membrane
cartridge, flow
control and batte U in the faucet base.
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