42
TROUBLESHOOT NG
TROUBLESHOOTING
Checking
error
messages
If the following
message appears
on the display, check the following
and take the appropriate
corrective
action.
Message-!
ii iii iii ii
iii Poss!b/e
Causes
ii i
!
iiiiiii ii
ii_iiii ii_iii iS°!uti°ns
ii i iii iii iii
i Item of clothing has gathered on one side of the tub.
i o Rearrange items to help balance the load.
i ° There are not enough items in the machine,
i ° Stuffed animals or mats can become unbalanced
s_-
io Items are tangled or bunched, or load is too small,
i
duringspinningandthewashingmachinemayfailto
_"-
i o Did you wash a stuffed animal, amat, or knitwear?
i
drain. Rearrange the knitwear to help balance the load
i ° Did you wash two different blankets together?
and drain it again.
i
° Put one blanket in at a time.
i Water is not supplied or the water pressure is low
i ° Turn on the faucets.
i ° Is the faucet turned off?
i ° If a faucet is frozen, thaw it with warm water.
i o Is the water supply stopped or the faucet frozen?
i o If the inlet filter is clogged, clean it. (see page39)
i ° Is the water pressure low or is an inlet filter clogged? i o Connect the water line properly with the cold water
i ° Is the water line properly connected with the cold
inlet. (see page 14)
[
!_z
i
water inlet?
,o Check that the water lines are not pinched or bent.
i o Is the water line pinched or bent?
Take extra care that water lines are not twisted or
,
.
pinched by other objects:
Water line leaks in connection
, o Connect the water lines properly with the faucets. (see
,o Are the water lines connected with the faucets
page 14)
.
,
proper!y?
,
dE _
The tub does not rotate
i ° Clear door area and make sure door is closed and
d,::,=_ , . Is the door completely closed and locked? ls the door
i
Iocked. lfthe message keeps appearing, unplugthe
. ;
.....
[ area free from clothing or other items?
power and contact your nearest LG service center.
.
i The washing machine drains slowly or not at all ls the
i o Lower the drain hose within 3 feet below the end of
i drain hose installed over 3 1/4 feet (1 m) beyond the end i
the elbow bracket.
i of the elbow bracket?
i o Place the drain hose on a smooth surface to prevent
i'
Is the drain hose pinched or clogged inside?
i
bending.
i ° Is the drain hose frozen?
i o If the drain hoses are frozen, thaw them in warm
Is the drain hose clogged with foreign objects?
water.
,°
[° Open the drain pump plug cap and remove the dirt.
.
i A power failure has occurred.
, o Press :o" to turn off the washing machine and press it i
, [
PF
[
÷ againioJturniton.
[_
iL:i_,Li2 i Control Error.
,o Unplug the power cord and contact your nearestLG
. _
[
.
service center.
.
i The water supply does not stop
, o Unplug the power cord and contact your nearest LG
................
Li_
i°
i
Do the water supply and the drain keep repeating in
service center
'
turn?
The water level is not controlled
i ° The water level sensor is not working correctly.
i ° Is the water level too low or high compared with the
i ° Unplug the power cord and contact your nearest LG
i
size oftheload?
i
service center.
,
J
i
,
i The tub does not rotate
i o Rearrange the load size and restart the washing
i o Is the washing machine overloaded?
machine.
, o If the load size is big, the tub may not rotate due to
an overheated motor. Allow the washing machine
to stand for a while and restart the cycle. Unplug
the power cord and contact your nearest LG service
center if the same error message appears.
• To clean
up the tub,
please
run the Tub
i, Please empty the tub and insert bleach into the
Clean
cycle,
detergent dispenser and select the Tub Clean cycle.i
, • If you want to skip the Tub Clean, turn the cycle
selector knob or push the option buttons to select
a cycle. The message will keep appearing until a
few wash cycles have been completed, after which i
it will disappear until the next scheduled time to
clean the tub.