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Guarantee
Dear Customer,
This equipment is provided with a 5-year
guarantee from the date of purchase.
In case of defects, you have statutory rights
against the seller of the product. These
statutory rights are not restricted by our
guarantee presented below.
Terms of Guarantee
The warranty period begins upon the date
of purchase. Please retain the original re-
ceipt. This documentation will be required
as proof of purchase.
If a material or manufacturing defect oc-
curs within five years from the date of
purchasing of this product, the product
will be repaired or replaced by us for free
– according to our choice. This warranty
service requires you to present the defec-
tive device and proof of purchase (sales
receipt) within five years and describe
briefly in writing the nature of the defect
and when it occurred.
If the defect is covered by our guarantee,
you will receive either the repaired product
or a new product. No new guarantee pe-
riod begins on repair or replacement of the
product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
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Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
plug-in nuts) or to cover damage to break-
able parts (e.g. switches).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specified in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
•
Please have the receipt and item num-
ber (IAN 431110_2301) ready as
proof of purchase for all enquiries.
•
Please find the item number on the rat-
ing plate.
•
Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
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