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Troubleshooting
Problem
Not separating well.
(Only a tiny amount of dust
should reach the vacuum)
Material not dropping into the dust container.
Low air volume
Drum collapsing
Hose pulling off
Limited Warranty Information
For full warranty terms and conditions please visit oneida-air.com/warranty. Oneida Air Systems warrants this product for a period of 1 Year, to the original purchaser
from the date of purchase unless otherwise specified. Purchaser is responsible for returning warranty items to Oneida Air Systems at their expense. All parts must be
returned with an Oneida Air Systems provided Returned Material Authorization Number (RMA#). Any shipment without an RMA will be refused.
Thank you for your purchase of this American made product!
Regardless of where you purchased your Oneida Air Systems' product, if you have any questions or issues with
missing / damaged parts, please call us first to let us help resolve your problem. We fully stand behind the quality
of our products and place the utmost value on the satisfaction of our customers.
We want to do everything possible to make your purchase and experience with Oneida Air Systems a good one!
C ause
Air leaks in the bucket
Collecting large, bulky material
System clogged
Blocked airflow
Hose connections not tight
Customer Service Department
1-866-387-8822 • support@oneida-air.com
1001 West Fayette Street, Syracuse, NY 13204 U.S.A.
Copyright © 2023 Oneida Air Systems, Inc.
solution
1. Check for leaks between the Low-Pro Lid Separator and the bucket.
2. Check for holes or leaks in the bucket.
1. Large, bulkier material might swirl. Restart or temporarily cut off airflow to drop material down.
1. Clean vacuum and the vacuum filter per the manufacturer's specs.
2. Check all hose connections for a blockage in the hose.
1. Ensure the end of the hose isn't blocked.
1. Due to the varied hose diameters, flexible couplers can be used. They are available at local hardware stores in the
plumbing section.
2. Use a hose clamp.
3. Wrap the inlet and outlet of the Low-Pro with a layer of electrical tape to increase the friction fit.
4. Secure hose with a sheet metal screw.
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