Care and Cleaning
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Use a dry cloth to clean the doorbell and push button.
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Do not use cleaners or polishes.
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Troubleshooting
Problem
Possible Cause
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Doorbell does
not sound.
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□
□
□
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Push button
battery seems
□
okay, but the
doorbell does
not work after
□
installation.
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The doorbell is muted.
Push button battery is not
installed correctly.
Push button battery is
dead.
Doorbell is not receiving
power.
Push button and doorbell
are not synced.
The dip switches in the
push button are set
wrong.
Doorbell is set to mute.
Doorbell or push button is
mounted on metal or near
metal studs.
Doorbell is mounted near
Doorbell and push button
are installed too far apart.
Solution
□
page 8).
□
Make sure batteries are installed according to the dia-
gram inside the push button.
□
Check the charge of the push button battery and replace
if necessary.
□
Make sure the plug-in doorbell has power.
□
Sync the primary push button(the rst one paired with
doorbell) and doorbell:
□ Press and hold the "Function" button on the doorbell
until the doorbell sounds a "Beep-Beep"(about 3
seconds)
□ Press the push button within 10 seconds. The door-
bell will sound a "Ding Dong" tone to indicate the
push button is synced.
□ Press the push button to ensure operation.
□
Sync the secondary push button(the one except the rst
push button paired with doorbell) and doorbell:
□ Press and hold the "Function" button on the doorbell
until the doorbell sounds a "Beep-Beep"(about 3
seconds)
□ Press the push button within 10 seconds. The door-
bell will sound a "Beep-Beep" tone to indicate the
push button is synced.
□ Press the push button to ensure operation.
□
Ensure push button dip switch #1 is in the "ON" position
and dip switch #2 is in the "OFF." Follow the steps above
to re-sync the push button and doorbell.
□
Open the app and check if the doorbell is set to mute.
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Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
□
Concrete may reduce range. Move the doorbell away
from the concrete surface.
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Locate the doorbell closer to the push button.
9
Please contact 1-877-592-5233 for further assistance.
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