Before gou call for service...
Possible Cause
What To Do
Incompletecycleor timer
Drain hoseis kinkedor
• Straighten drain hoseand makesurewasheris not
not advancing
improperly connected
sittingon it.
Householddrain may
• Checkhouseholdplumbing. Y oumag needto call
be clogged
a plumber.
Drain hosesiphoning;drain hose
• Ensure thereis an air gap betweenhoseand drain.
pushedtoo far down in the drain
Washerpump filter may
• CleanPumpFilter- Openthe pump access door (usea coin)
be clogged
and removethe pumpfilter by turningit counterclockwise and
pullingout. Cleanthe filter,removingall loosedebris,and putfilter
back in place.
Automatic load redistribution
• Timerstopsat i minute;machinehasredistributed the
load onceor twice.Thisisnormaloperation.Donothing;
the machinewillfinishthe washcucle.
Loudor unusualnoise:
Cabinetmoving
• Washerisdesignedto move1/4" to reduceforces
vibration or shaking
transmittedto thefloor.Thismovementisnormal.
All rubber levelinglegsare not
• Pushand pullon the backrightand then backleft of uour
firmly touching the floor
washerto checkif it islevel.If the washeris uneven, a djust
the rubberlevelinglegssothey are allfirmlUtouchingthe
floor.Yourinstallershouldcorrectthis problem.
Unbalancedload
• Opendoorand manuallyredistribute load.Tocheck
machine,run rinseandspinwith no load.If normal,
unbalancewas causedbUload.
Shippingbolts not removed
• Allfive (5)shipping boltsshouldbe removedbeforeuse.
Clothestoo wet
Drain hoseis kinkedor
• Straighten drain hoseand makesurewasheris not
improperlgconnected
sittingon it.
Householddrain mag
• Checkhouseholdplumbing. Y oumaUneedto call
be clogged
a plumber.
Drain hosesiphoning;drain hose
• Ensure thereis an air gap betweenhoseand drain.
pushedtoo far down the drain
Washerpump filter mag
• CleanPumpFilter- Openthe pump access door (usea coin)
be clogged
and removethe pumpfilter bUturningit counterclockwise and
pullingout. Cleanthe filter,removingall loosedebris,and putfilter
back in place.
Load isout of balance
• Redistribute clothesand run Drain& Spinor Rinse & Spin.
Increase loadsizeif washingsmallload containingheavU
and light items.
Nopower/washer not
Drain hoseis kinkedor
• Straighten drain hoseand makesurewasheris not
working or dead
improperly connected
sittingon it.
Householddrain may
• Checkhouseholdplumbing. Y oumay needto call
be clogged
a plumber.
Drain hosepushedtoo far
• Ensure thereis an air gap betweenhoseand drain.
down in the drain
Washerpump filter may
• CleanPumpFilter- Openthe pump access door (usea coin)
be clogged
and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthe filter,removingall loosedebris,and putfilter
back in place.
Washeris unplugged
• Makesurecord ispluggedsecurelyinto a workingoutlet.
Water supply is turned off
• Turnboth hot and coldfaucetsfully on.
Circuit breaker/fuseis
• Checkhousecircuitbreakers/fuses. Replace fusesor
tripped/blown
resetbreaker. W ashershouldhaveseparateoutlet.
Controlsare not set properly
• HoldSTART/PAUSE
buttonto start cycle.
Automatic self-systemchecks
• Firsttime the washeris pluggedin,automaticchecks
occur.It may take up to 20 secondsbeforeyou canuse
your washer. T hisis normaloperation.
20