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intended usage and it breaks down during the guarantee period,
we are liable to repair or replace it.
Nevertheless, in some circumstances the Qilive guarantee does
not cover the repair or replacement of an appliance. These
circumstances are clearly indicated. The following cases are
not covered:
•
Normal wear, including aesthetics (e.g. scratches, dents
or vandalism) and parts which may wear over time (e.g.
fuse, belt, tyre, brake, filters, etc.)
•
Damage or issues caused by incorrect use or use which
doesn't comply with the serial plate or the user manual,
or by an accident or alteration.
•
Damage caused by failure to comply with the
appliance's maintenance recommendations.
•
Use or storage conditions which are detrimental to
the good conservation of the appliance (oxidation,
corrosion), use of energy, use or installation non-
compliant with the manufacturer's instructions,
or negligence or use of peripherals, software or
consumables which are unsuitable.
•
Professional, collective, industrial or commercial
use of the product, or use for purposes other than
normal domestic purposes in the country where it was
purchased.
•
Damage caused by external sources, such as transport,
weather conditions, electrical outages or power surges.
•
Modified products, products with damaged, altered,
erased or rusted guarantee seals or serial numbers.
•
Damage caused by any intervention of non-authorised
persons.
•
Software updates as a consequence of changes to
network settings
•
Damage caused by elements external to the appliance
(foreign bodies, insects, etc.)
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