TROUBLESHOOTING
Problem
Unit is not heating.
The heater is
producing a burning
smell.
Please do not attempt to open or repair the heater yourself.
Doing so could cause damage or personal injury.
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Possible Causes
Overheat protection has
temporarily deactivated
the heater.
Room temperature has
been warmed up to
thermostat setting.
Heater is not wired
correctly.
Breaker/Fuse has been
tripped.
A drop of oil fell on the
heating coil during the
manufacturing process. It
will quickly evaporate and
should not occur again.
Check and ensure there
are no combustible
materials within 0.9
meters (3 ft.) surrounding
the heater.
Ensure a minimum
clearance of 5.5 inches (14
cm) from both sides and
rear of heater to adjacent
walls.
Solution
Turn the heater off; disconnect
the power and allow it to cool.
Inspect and remove any objects
on or adjacent to the heater.
Wait 30 minutes before
restoring power.
To increase the room
temperature, adjust thermostat
control knob to a higher setting
by turning clockwise.
Follow the included hardwiring
directions. Contacting a
licensed electrician is
recommended.
Check your electrical box to
confirm the breaker has not
been blow. This may occur if
the receptacle is shared
between other high
consumption appliances.
Ensure room in which heater is
situated is well ventilated.
Remove any combustible items
from the heater.
Reposition the heater so there
is enough space around the
heater to the adjacent walls.
EN
14