GE PFW870 Manual Del Propietario E Instalación página 34

Troubleshooting Tips... Before you call for service
Problem
Grayed or Not enough detergent
yellowed
Not using HE (high
clothes
efficiency) detergent
Hard water
Water is not hot enough
Detergent is not dissolving
or using too much fabric
softener
Dye transfer
Colored spots Incorrect use of fabric
softener
Dye transfer
Water Water supply is improperly
temperature connected
is incorrect
House water heater is not set
properly
Bad odor inside Washer unused for a
your Washer long time, not using
recommended quality of HE
detergent or used too much
detergent
There is residual lint, etc. in
the drain pump filter which
should be cleaned
Drain hose pushed too far
down the drain
Detergent This is normal
begins to slowly
dispense into tub
Improper Dispenser clogged
dispensing
of softener
Softener or bleach is filled
or bleach
above the max line
Dispenser Laundry detergent packet
drawer not placed in dispenser drawer
dispensing
properly
Pump running Clog in sump drain
while washer is
not in use
34
Possible Cause What To Do
Use correct amount of detergent.
Use only HE detergent.
Use hottest water safe for fabric.
Use a water conditioner like Calgon brand or install a water
softener.
Make sure water heater is delivering water at 120°–140°F
(48°–60°C).
Try a liquid HE detergent. Use less fabric softener.
Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Check fabric softener package for instructions and follow
directions for using dispenser.
Sort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Make sure hoses are connected to correct faucets.
Make sure house water heater is delivering water at 120°–
140°F (48°–60°C). (HOT to HOT and COLD to COLD).
Regularly use ULTRAFRESH VENT between uses.
In case of strong odor, you may need to run the Self Clean
cycle more than once.
Use only the amount of detergent recommended or adjust
SmartDispense to LOW.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after it
stops running or use 1 Step Wash + Dry or Tumble Care.
If you choose to not use the ULTRAFRESH VENT System,
leave the door slightly open for the washer to air dry. Close
supervision is necessary if this appliance is used by or near
children. Do not allow children to play on or in this appliance.
See the Care and Cleaning section on how to clean the
Pump Filter.
See the Installation Instuctions section for proper
installation.
It is normal operation to see detergent leak on door gasket
about 20 seconds after filling the dispenser.
Monthly clean the dispenser drawer to remove buildup of
chemicals.
Make sure to have the correct amount of softener.
Laundry detergent packets should not be used in the
dispenser. They should only be added directly to the wash
basket following the manufacturer's directions.
This is normal. Drain sump is detecting an undesired water
fill level from a potential open faucet. Shut off water valve and
inspect water valve for blockage. Ensure you have the latest
updates for your washer available through the SmartHQ App.
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