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WHAT TO DO BEFORE CALLING FOR AUTHORIZED SERVICE
Failure
If the cooler does
not operate (No
noise or just the
fan noise)
Internal
temperature of
the appliance is
high
Internal
temperature of your
appliance is very low
Excessive
perspiration inside
the appliance and
on the window.
Possible Solution
It may be caused by
the thermostat. It
may be unplugged.
Fuse may be blown
or faulty. Condenser
fins may be dirty or
clogged.
Ambient
temperature is very
high or thermostat
setting is incorrect.
Rear part is very
close to the wall,
ventilation blinds
are blocked or its
front is covered. It
may be exposed to
excessive external
wind. Condenser
fins are very dirty
Wrong internal
thermostat
setting
Water drainage hole
may be clogged for
internal perspiration.
Humidity level of
external
environment is
higher than 65% for
perspiration on the
window.
25
Result
It shall operate again
when it reaches the
proper temperature.
Plug it correctly.
Consult a Johnson
authorized service or
a qualified
electrician.
Take your cooler to
a place where
ambient
temperature is
lower. Bring it to
specified clearance.
Clean the front of
the ventilation
blinds. Prevent
wind. Clean the
condenser fins.
Reset the
thermostat.
Clean the water
drainage hole. For
high humidity
conditions, you may
place your cooler in
a location with less
humidity.
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