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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
Before asking to have the machine repaired, please try to diagnose the problem
following the below instructions.
Breakdown
Not diffusing
Little or no spray
coming out
Diffuser spraying liquid
Oil leaking
Abnormal sound
Control Panel
Display and LEDs not
illuminated
REPLACEMENT PARTS
Contact Homedics Consumer Relations at cservice@homedics.com | 8:30am-7:00pm
EST Monday-Friday 1-800-466-3342.
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REMOTE
PP-ARMH970RMT
1
2
4
hr
hr
hr
8
hr
ARE ESSENTIAL OILS SAFE TO USE AROUND PETS?
Although Homedics SereneScent™ is made from essential oils, we should always exercise
caution when using essential oils around our pets. Keep all products out of reach of pets.
Keep open bottles away from pets to avoid internal consumption. When diffusing, always diffuse
in a well-ventilated area and leave an option for them to remove themselves from the
space. Every animal is different, so carefully observe how each animal responds when
introducing essential oils for the first time. If irritation occurs, discontinue use. We
recommend seeking medical attention if ingestion of essential oil occurs.
Solution
• Make sure the power is ON or OFF.
• The pump is damaged and needs replacing.
• If there is no diffusion or it is weak, replace the oil with rubbing alcohol and run it
through the machine for 5 minutes.
• Atomization head is blocked. Clean diffuser by following cleaning instructions.
• Diffuser core with straw is missing or damaged.
• Pump is damaged and may need replacing. Contact Consumer Relations for
replacement.
• Diffuser core is damaged, replace diffuser core.
• Machine is tilted or angled. Make sure it's upright at all times.
• Bottle is loose. Screw it in properly and straight.
• Seal is broken or missing.
• Pump is loose or damaged. Tighten the pump or contact Consumer Relations
for replacement.
• Control Panel Display and LEDs turn OFF after 1 minute without user activity. To
illuminate display, press any button on the control panel or on the remote.
• Check the plug for damage, try another outlet. If plug is damaged, replace.
• Display screen is damaged.
EMPTY BOTTLE FOR
CLEANING
PP-HEO120BOTTLE
7
ADAPTER
PP-ARMADP15
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