Troubleshooting
1. No Power
Ensure the power is on.
Ensure you use the power adapter provided in the package.
2. No Picture or Video Flash
Ensure all devices are on, and all cables are qualified and connected
properly. Ensure all the cables' length are within the maximum distance
(refer to "Specification" table).
Ensure all the LED indicators are normal.
When connecting source to display directly, ensure them can work
properly.
Ensure the input resolution is supported by the device.
Ensure the input resolution is within 4K@30Hz when Dolby vision signal
is input.
3. Weak or Not Working IR Signal
Ensure the devices support IR control (not Bluetooth/WIFI).
Ensure you use the IR cables provided in the package, and install them
correctly according to the Application Diagram.
Pay attention to the control angle and distance.
IR Cable
Suggested Angle
Distance (Max)
When work with the third-party device, ensure it follows the pin
definition below.
For more information please call 1-833-574-9124 or email AVARRO@adiglobal.com
IR Emitter
0°
30cm
IR Receiver
IR Emitter
11
···
To learn more about AVARRO products visit avarro.adiglobaldistribution.us
IR Receiver
0°
8m